Our Guarantees to You...
1 - Lifetime Guarantee:
We will replace or repair any framing item at no charge to you, in the
event that an item is defective. If you break the glass in your
framing package, we will also replace it, for only the cost of the
materials. Just bring in your framed item with the Frame Nook logo on
the back, and we will repair or replace, no questions asked.
2 - One of a Kind mat designs:
Frame Nook owns one of the most advanced computerized mat cutters in
the industry -- the Gunnar F1-XL. We are the first frame shop in the
Baltimore/Washington DC region to have to the Gunnar T1 Toolhead which
allows us to deboss (opposite of emboss) your mats to add a unique and
creative flair to your framing projects. In addition, we are able to
cut almost any design using our Gunnar machine. View some examples in
our portfolio section, or ask us to show you examples of our machines
capabilities.
3 - Design Guarantee: When it comes to
framing your precious memories & treasures, most people only want
to frame them once, that is why we offer our Design Guarantee. We
stand by all our framing designs, and are confident that you will be
satisfied with your choice made with our consultation. Many of our
customers allow us to choose their frame design for them, and are
repeatedly pleased with the results. If you decide that your framing
project is not what you had expected, we will replace the mats at no
charge to you.